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Privacy Policy

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In short: we collect only what we need to run AutoOnes, we never sell your personal data, and you can see, fix or delete it anytime. This page covers every part of AutoOnes: your account, ads, auction sheet reports, payments, emails and support.

Last updated 4 Oct 2026. Written by the AutoOnes team.

Your privacy at a glance

Personal data sold
Never
Card numbers stored by us
Never
Activity records kept
5 years
Payment records kept
6 years

What AutoOnes collects

  • Your account. Your name, username, email address and password. Your password is stored as a secure one-way code, so nobody at AutoOnes can read it.
  • Signing in with Google. Google shares your name, email address and profile picture with us. We never see your Google password.
  • Your ads. Vehicle or part details, photos, price, city and the phone number you add so buyers can reach you.
  • Auction sheet orders. The chassis number you check, your email address and the reports and extras you order.
  • Payments. What you bought, when and how much. Card details go straight to our payment processors. We never see or store full card numbers.
  • Messages to us. Support tickets, problem reports and emails you send us.
  • Saved ads and settings. Ads you save, your notification choices and whether your number shows on your ads.
  • Activity on your account. Logins, profile changes and what you do with your ads, with the date and time.
  • Technical data. Device type, browser, IP address, and views and phone or WhatsApp taps on ads, so the site works, sellers see how their ads perform, and fraud stays out.

How we use your data

  • To run AutoOnes. Publishing your ads, connecting buyers and sellers, delivering reports, taking payments and answering support.
  • To keep it safe. Every ad is checked before it goes live. Your data helps us stop fraud, spam and fake ads.
  • To send the emails you need. Account, ad, order and security emails, listed below.
  • To make AutoOnes better. We look at how features are used so we can fix what is slow or confusing.
  • For our own marketing. We use contact and usage data to run and measure campaigns on Google Ads and Meta, and to send updates about AutoOnes. In Pakistan we may call you when something important concerns your account or a live deal. Every marketing email has an unsubscribe link, and you can ask us to stop calls anytime.

What other people can see

  • On your ads: vehicle details, photos, price, city and the seller name shown on the ad.
  • Your phone number: shown on your ads only while “Show my number on ads” is on in Settings.
  • Always private: your email address, password, payments, saved ads, orders and activity.

Tip: keep personal details, like your home address, out of your ad description.

Emails we send you

Emails you need arrive when something happens on your account. You cannot turn these off, because they keep you informed and safe:

  • Account and security: welcome, password reset, and alerts when your email or password changes
  • Your ads: ad received, ad live, and ad not approved with the reason
  • Orders: receipts, report ready, translation ready and refund updates
  • Support: replies to your tickets and problem reports

Updates and offers are optional. Every one has an unsubscribe link.

Who we share data with

We never sell your personal data. We share it only with the services that run AutoOnes, and each one may use it only for the job we give it.

  • Payments. Trusted payment processors, such as Stripe and PayPal, handle card payments.
  • Email delivery. A service that sends our emails to your inbox.
  • Hosting and images. The servers and image delivery network that run AutoOnes and show your photos quickly.
  • Analytics and ads. Platforms such as Google and Meta receive the standard technical signals their tools use. Never your password or card details.
  • Authorities. Only when the law properly requires it, for example a valid court order.

Some of these services run outside your country. We protect your data the same way wherever it is handled.

How long we keep your data

Your account
While your account is open. When you close it, we delete or anonymise it, apart from the records below.
Your ads
While they are live. Removed ads stay only inside your activity records.
Activity records
5 years after your last activity or after your account is closed.
Payment and order records
6 years, because tax law requires it.
Password reset links
60 minutes, and each link works once.

We keep activity and payment records for legal, safety and fraud-prevention reasons, then delete them. You can see your own activity anytime in My activity.

How we protect your data

  • Encrypted connections. Every page and app request travels over HTTPS.
  • Locked passwords. Stored as one-way codes, never as plain text.
  • Limited access. Only team members who need your data to help you can see it.
  • Security alerts. We email you when your email address or password changes.
  • Safe resets. Reset links expire after 60 minutes and log you out on all devices.
  • Permanent records. Activity records cannot be edited, so your history stays accurate.

Your privacy choices and rights

  • See and fix your details. Change your name, username, email or phone anytime.Settings →
  • See your activity. Every login, change and ad action, with date and time.My activity →
  • Hide your number. Turn off “Show my number on ads”.Settings →
  • Download or delete your data. Ask for a copy of your data, or to close your account.Data Rights →
  • Stop marketing. Unsubscribe from any marketing email, or change your cookie choices.Cookie Settings →

Questions about your data? Email [email protected]. A person replies.

Cookies and advertising

We use cookies to keep you logged in, remember your choices, measure how AutoOnes is used and show advertising, including through Google’s ad services. Ads on AutoOnes are always labelled. See the Cookie Policy for details, and change your choices anytime in Cookie Settings.

Google ads. Third-party vendors, including Google, use cookies to show ads based on your past visits to AutoOnes and other websites. Google's advertising cookies let it and its partners show you ads based on those visits. Turn off personalised ads at Google Ads Settings, or opt out of other vendors at aboutads.info. Visitors in Europe and the UK are asked for consent first.

Ad-free where it matters. We never show ads on checkout, payment, report, ad-posting or account pages.

Age and changes to this policy

  • Adults only. AutoOnes is for people aged 18 and over. We do not knowingly collect data from anyone younger.
  • When this page changes. We update the date at the top. If a change affects how we use your data, we tell you by email or on the site first.

Privacy questions

Does AutoOnes sell my personal data?

No. We never sell your personal data. We share it only with the services that run AutoOnes, such as payments and email delivery, and only for that job.

Can buyers see my phone number?

Only on your ads, and only while “Show my number on ads” is on. Your email address is never shown.

Can I delete my account and data?

Yes. Use the Data Rights page. We delete or anonymise your account data. Activity and payment records are kept for 5 and 6 years for legal reasons, then deleted.

Why do you keep activity records?

To protect buyers and sellers. If there is ever a dispute, fraud report or legal request, a clear record of what happened helps everyone. You can see your own records in My activity.

Is my card safe on AutoOnes?

Yes. Card payments go straight to our payment processors. AutoOnes never sees or stores your full card number.

Related pages

Data RightsDownload or delete your dataCookie PolicyWhat cookies we useCookie SettingsChange your choicesTerms of ServiceThe rules of AutoOnesTransparencyHow we earn and rankSupportTalk to a person

Something here doesn’t match what you see on AutoOnes? Open a support ticket. A person replies to every one.