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Accessibility

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Home/Accessibility

In short: a platform for everyone has to work for everyone. Here is what we build for, where we stand today, and how to tell us when something does not work for you.

Last updated 28 Sep 2026. Written by the AutoOnes team.

Accessibility at a glance

Our target
WCAG 2.1 AA
Built for
Phones first
Works with
Keyboard and screen readers
Report a problem
[email protected]

What we build for

  • Readable text. Clear text sizes and strong colour contrast across the whole site.
  • Keyboard friendly. Browsing, posting an ad, checkout and reports all work with a keyboard.
  • Screen readers. Meaningful labels and image descriptions so screen readers can follow along.
  • Zoom and small phones. Layouts that hold together when zoomed in and on small, low-cost phones.
  • Fast and light. Pages that load quickly on slow networks, because bandwidth is part of accessibility.
  • Plain English. Short, simple words, so everyone can understand what we say.

Where we stand

  • Our benchmark. We aim for WCAG 2.1 AA across AutoOnes.
  • The honest picture. Newer pages meet it well. Some older parts are still being improved as we work on them, and this page will keep saying so until they all do.

How to report an accessibility problem

  1. 1Email [email protected] with Accessibility in the subject, or open a support ticket
  2. 2Add the page link and what went wrong
  3. 3Tell us your setup, like your screen reader, browser or phone
  4. 4Your report goes to the people who can fix it, and it changes our priorities

Accessibility questions

Which accessibility standard does AutoOnes follow?

We aim for WCAG 2.1 AA. Newer pages meet it well, and older parts are being improved.

How do I report an accessibility problem?

Email [email protected] with Accessibility in the subject, or open a support ticket, with the page link and what went wrong.

Does AutoOnes work on low-cost phones and slow networks?

Yes. AutoOnes is built for phones first, with light, fast pages.

Related pages

SupportTalk to a personPrivacy PolicyHow we handle your dataTerms of ServiceThe rules of AutoOnesAbout UsWho we are

Something hard to use? Open a support ticket or email [email protected]. A person replies.