Quick answers, grouped by topic: buying and selling vehicles, featured ads, auction sheet reports, new-vehicle prices, free tools and your account. Can’t find yours? A person answers every support ticket.
62 questions. Last updated . Written by the AutoOnes team.
AutoOnes is Pakistan's marketplace for every kind of vehicle. You can buy and sell used vehicles, check new-vehicle prices and specs, verify a Japanese auction sheet, and use free tools like daily petrol prices and a price calculator.
On 13 July 2020, as a Japanese auction sheet verification service. The full marketplace launched on 14 July 2026.
Yes. Browsing, posting ads, contacting sellers, the new-vehicle catalogue and every tool are free. You only pay for auction sheet reports and for featuring an ad.
Cars, bikes, trucks, buses, vans, rickshaws, tractors and machinery, plus new and used spare parts.
Yes. Ads come from every city and province, and you can filter by where a vehicle is registered.
No. AutoOnes is the marketplace, not a dealer. Buyers and sellers deal with each other directly.
Yes. Browsing, searching and calling or messaging sellers costs nothing, and you don't need an account.
No. Sellers post their own ads. A person on our team reviews every ad before it goes live, but the physical check is yours. For imported cars, an auction sheet report shows the car's real history.
Open the ad and tap Call or WhatsApp. Phone numbers written inside ad text stay hidden until you tap Show number.
No. Never send money before you have seen the vehicle and its papers in person. AutoOnes never handles money between buyers and sellers, so nobody from AutoOnes will ask you to pay a seller.
Match the chassis and engine numbers to the papers, check the token tax is paid, get a mechanic's inspection, and for imported cars check the auction sheet. Complete the transfer at the excise office before you hand over the full amount.
The seller paid for a marked spot at the top of results. It changes where the ad appears, never what we say about the vehicle.
Tap the heart on any ad. Your saved vehicles stay in your Saved list.
Tap Post an Ad, add photos, the price and a few details. It takes about 30 seconds and it's free.
A person on our team reviews every new ad before it goes live. Most ads are reviewed the same or next day.
Usually a rules issue: wrong category, misleading details, or a vehicle we don't allow. You'll see the reason in My Ads. Fix it and resubmit, or open a support ticket if you think we got it wrong.
Anytime, from My Ads. Please mark a sold vehicle as sold so buyers stop calling you.
Choose the province option, such as "Punjab (registered)", at the top of the registered-city list.
Yes. Pick "Un-registered" when you post the ad so buyers know.
My Account shows views, clicks, call taps and WhatsApp taps for every ad, on phone and desktop.
Yes. Parts have their own new and used sections.
Use the free price calculator for a fair range in rupees, and check similar ads in your city.
Open My ads and pick the ad. Tap Edit to change it, or mark it as sold, or delete it.
PKR 500 for 7 days or PKR 1,000 for 15 days, paid by card at checkout. Prices are fixed by our system, so nobody can quote you a different rate.
It starts the moment your payment succeeds and ends automatically. There is no auto-renewal and no hidden charge. Your receipt arrives by email.
No. Featuring starts instantly, so it can't be refunded once live.
Yes. Card payments are processed by Stripe and PayPal, and your full card number never touches our servers.
The inspection report a Japanese auction house writes when a car is sold. It shows the grade, the real mileage, repairs and the inspector's notes. It's the closest thing an imported car has to a birth certificate.
Enter the car's chassis number, for example ZVW30-1234567, on our verification page. We pull the record straight from the auction data.
The price is shown before you pay: in rupees if you are in Pakistan, and in US dollars everywhere else.
Most reports are instant. If a car is missing from the automatic feed, a manual search by our team takes 24 hours.
The auction sheet, the car's photos, grade, mileage, bids and result, plus every other auction the car went through, so mileage rollbacks stand out.
Yes. Order a translation from the report page. It's usually ready in 30 minutes, and always within 12 hours.
Our team checks the report again for you: $20, or Rs 5,695 in Pakistan. Usually done in 30 minutes, always within 12 hours.
Sometimes the auction feed sends too few photos. The report says so and our team completes it, usually within 30 minutes.
Tap Report a problem on the report page. It's free, and we reply by email. If we delivered the wrong vehicle's record, you get your money back.
Yes. If a manual search can't be completed, we refund it and email you to confirm.
From official brand price lists and brochures, checked against the Pakistani market. When a price changes, the site updates within a minute.
Ex-factory: the manufacturer's price before registration, taxes and delivery. The on-road price you pay is higher.
We never delete old models. They move to a Discontinued tab with their specs and last price, which helps when buying used.
Our team picks the locally made cars and bikes most bought in Pakistan. Nobody can pay to be on it.
Yes. Compare puts any two side by side: price, power, fuel average, features and monthly running cost.
Cars, bikes, trucks, buses, vans, rickshaws, tractors and machinery.
Open a support ticket with the page link. We check it against the brand's own price and update it if it has changed.
From the official OGRA-notified government prices. We check for changes four times a day and keep the full daily history.
Yes. Our Fuel Prices API is free forever and needs no key.
You enter what you paid and when. It converts that to US dollars at the rate of that year, applies a depreciation curve for your type of vehicle, then converts back at today's rate. That shows both the rupee price and the real loss.
No. It's an estimate to help you negotiate. The final price depends on condition, papers, city and timing.
From each vehicle's fuel average and today's official petrol price, for the distance per day you choose.
No. You only need one to post ads, save vehicles or pay for featured ads.
To run the service and for our own marketing. The Privacy Policy explains it fully, and Data Rights shows how to opt out or delete.
Open a support ticket from your account email address and we'll remove your account and your ads.
No. Your account, saved vehicles, report links and the post-ad form are hidden from search engines.
Open a support ticket with the ad link. We check every report.
Yes, use the unsubscribe link in any promotional email. Order and report emails still arrive, because you need them.
On the login page, tap Forgot password? and enter your email. We send a one-time link that works for 60 minutes.
Go to My account, open Settings and tap Edit. Change your email or phone and tap Save. If your email changes, we let your old address know.
Open a support ticket. A person reads and replies to every one by email.
Check our live status page. Every service is checked automatically every 5 minutes.
Every update is logged with its date on our changelog.
Our glossary explains more than 100 terms, from auction grades to token tax.
Open a support ticket. A real person reads it and replies by email.
Open a support ticket