Anti-Fraud Guide

The golden rules

• Never pay in advance. No token, deposit or delivery fee to someone you have not met with the vehicle or part in front of you.
• See it in person. In daylight, in a public place. Bring a mechanic for anything expensive.
• Match the papers to the metal. Check the chassis and engine numbers on the vehicle itself, not just on paper.
• Check an import first. Get the auction sheet report before you negotiate. It takes seconds and can save you a fortune.Check a car →
• Check parts fit and are genuine. Match part numbers to your vehicle, and ask for proof when a seller says genuine.
• Screenshots are not money. Money is real only when your bank says it has arrived.
• Too good to be true. A price far below the market is set that way to rush you.

Scams we see most

• Advance fee. The vehicle is in another city, send a token and we will deliver it. The vehicle does not exist.
• Fake overpayment. A buyer sends a forged receipt for too much and asks for the difference back.
• Document swap. The papers belong to a different, cleaner vehicle than the one in front of you.
• Copies sold as genuine. Cheap copy parts sold at genuine prices.
• Fake AutoOnes staff. Someone offering paid checks or a better ranking in our name. We never call to sell anything, and every price we charge is on the site.

What we do on our side

• Every ad checked. A person reviews every ad before it goes live.
• Fraud reports first. Reports of scams are handled before anything else.
• Fraudsters removed. Confirmed fraudsters are banned and, where the law requires, reported.

If you were scammed

• Call your bank now. The first hours matter most for stopping or recovering a transfer.
• Tell us. Report the ad or user so we can protect the next person.
• Report the crime. File a complaint with your local police and Pakistan's national cybercrime agency.

Scam questions

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